Thank you for shopping at The Shot Head. Please read this shipping policy carefully before placing your order.

1. Order Processing

  • All orders are processed within 5 business days (excluding weekends and holidays) after receiving your payment confirmation. You will receive a notification once your order has been processed and shipped.
  • If we are experiencing a high volume of orders, shipments may be delayed. We will notify you promptly if there will be a significant delay in the shipment of your order.

2. Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery estimates will be provided to you once your order is confirmed and processed. Delivery times may vary depending on your location and selected shipping method.

3. Shipment Confirmation & Order Tracking

  • You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within [number] hours.

4. Customs, Duties, and Taxes

  • The Shot Head is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

  • The Shot Head is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team immediately to file a claim. Please save all packaging material and damaged goods before filing a claim.

6. International Shipping

  • We currently ship to addresses within [list countries/regions you ship to]. Please note that international shipments may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.

7. Returns Policy

  • Please refer to our Returns Policy page for information about returning items.

8. Contact Information

  • If you have any questions about our shipping policy, please contact us at info@theshotheads.com  or visit our Contact Us page for more information.